How does your school primarily communicate with parents? School app or portal WhatsApp groups SMS/Email Physical diary/circulars Parent-teacher meetings only Rarely communicates

How quickly does the school respond to parent queries or complaints? * Within 24 hours Within a week Takes weeks Very slow or never responds No mechanism to raise queries

Are parents informed in advance about major school decisions (fee hikes, curriculum changes)? * Yes, always consulted in advance Yes, informed but not consulted Informed very late Never informed — decisions just implemented No — we find out from children

Does your school have an active Parent Teacher Association (PTA) or parent committee? * Yes, very active and influential Yes, but mostly inactive Exists only on paper No PTA at all Not sure

Have you ever raised a concern with school management? * Yes — issue was resolved satisfactorily Yes — partially resolved Yes — completely ignored Yes — faced negative consequences Never raised — afraid of repercussions Never needed to

Does the school publish annual reports or financial statements? * Yes, fully transparent Some information shared Very little transparency No information shared Not sure

What would most improve school governance? Mandatory parent representation in management Annual report published to parents Independent grievance committee Government inspection and accountability Online parent feedback system Right to information about school finances All of the above

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